Prescriptions

As of 31st March 2020, almost all prescriptions will be signed and sent electronically. We recommend that patients nominate a local pharmacy in order for us to do this. This will lead to a more efficient, faster and secure service.

Changes to repeat prescription ordering

From the 30th June 2019, West Leicestershire residents (which includes all patients registered at Greengate Medical Centre), will have to order their repeat prescriptions directly through their GP Practice and not a high street/internet pharmacy or appliance contractor. We have leaflets and posters available within the surgery for your information which should help to understand the changes, as well as provide details of what you need to do.

If you feel that you or your family member should be exempt from this, please ask at Reception for an 'Exemption Form' and the usual GP will make a decision as to whether a patient meets the criteria to have this be upheld.

Extended Access appointments

We are increasing the number of appointments available for you to see a GP in the evenings or at weekends.

Depending on your individual circumstances and symptoms, we may offer you an ‘extended access’ appointment. Please note however, that these appointments will not be in your usual GP practice and may not be with one of your usual GPs or nurses.

Depending on the reason for your appointment, and if you are in agreement, it may be suitable for you to see an Advanced Nurse Practitioner, instead of a GP.

The clinician you see will be able to access relevant sections of your medical notes and will communicate what has happened during your appointment back to your usual GP practice.

If you would like to know more please speak to a member of practice staff.

Becoming a Training Practice

We are pleased to announce that as of 2020, Greengate Medical Centre will become a ‘Training Practice’. This essentially means that we will be training an already qualified Doctor on site to become a General Practitioner. In doing so, the trainee GP will also be offering some of our patients appointments.

Online Services

We are encouraging patients to sign up to online services if they are able to. The link is available via this page on the right hand side. Having online services will allow you to get an appointment without having to call the surgery as well as giving you several other time-saving advantages. If you would like any help signing up, please contact the surgery and we will be happy to assist.

Coronavirus (COVID-19)

The NHS and Public Health England are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure safety of all patients and NHS staff while also ensuring services are available to the public as normal.

The latest information on symptoms of Coronavirus infection and areas where recent travel may have resulted in high risk of exposure can be found on nhs.uk/conditions/coronavirus-covid-19/